Accessibility statement for

This accessibility statement applies to Dogslife Project website ( and the pages contained within.

This website is run by the Dogslife Project, at the University of Edinburgh. We want as many people as possible to be able to use this website. For example, that means that:

  • you should be able to use your browser settings to customise the site,
  • there are no time limits on the site,
  • you can zoom in up to 300% without the text spilling off the screen,
  • you can navigate the website using just a keyboard,
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • the contrast setting for our banner buttons and link buttons do not all meet Web Content Accessibility Guidelines 2.1 AA
  • one older PDF document is not fully accessible to screen reader software.
  • video streams linked from the website do not have subtitles.
  • some of the pictures on the website do not have a text alternative.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, or audio recording:

  • email:
  • Write to: The Dogslife Project, c/o the Hospital for Small Animals, Royal (Dick) School of Veterinary Studies, University of Edinburgh, EH25 7RG

We’ll consider your request and get back to you in 14 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: The Dogslife Project Team by emailing

BSL users can contact us via contact SCOTLAND-BSL, the on-line British Sign Language interpreting service.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops.

Find out how to contact us:

Technical information about this website’s accessibility

The Dogslife Project at the University of Edinburgh is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

1. Some of the text used on buttons is of insufficient contrast of text on buttons. This fails WCAG 2.1 success criteria 1.4.3 (Contrast (Minimum)). We plan to change the contrast of the text by September 2021 providing we can obtain funding to do so.

2. Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1. We plan to remove these images by September 2021. When we publish new content we’ll make sure our use of images meets accessibility standards.

3. One older PDF document is not fully accessible to screen reader software. We will add a word document alternative for download by September 2020.

4. Video streams linked from the website do not have subtitles. This fails WCAG 1.2.2. We will add captioned media by September 2021.

Disproportionate burden

The Dogslife project is a Charity-funded research project, and thus limited funds are available to enact changes with immediacy. However we are continuously sourcing funding to address accessibility non-compliance issues that we have identified.

Interactive tools and transactions

Some of our interactive forms are difficult to navigate using a keyboard. For example, because some form controls are missing a ‘label’ tag.

We’ve assessed the cost of fixing the issues with navigation. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the supplier contract is up for renewal, likely to be in 2023.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

What we’re doing to improve accessibility

  1. We are sourcing funding to make the changes required.
  2. We are removing content which is not accessible
  3. We will monitor our site regularly to check and improve its accessibility.

Preparation of this accessibility statement

This statement was prepared on 2.6.2020. It was last reviewed on 2.6.2020.

This website was last tested on 2.6.2020. The test was carried out manually by the Dogslife Project team.

We tested our home page, the first and second pages of the questionnaire, and our Study so far page, our Newsletter page and our featured dog page. We used this approach as these are the most popular pages on our website. The first and second pages of the questionnaire are representative of the rest of the questionnaire.